What happens if I’m not able to access my Dashboard?

If you’re unable to access your Pivex Funded Dashboard, don’t worry – we’re here to help. Here are the simple guides to access Dashboard and MatchTrader:

Accessing Your Pivex Funded Dashboard

1. Visit: app.pivex.com

2. Enter your email address.

3. Check your inbox for a One-Time Password (OTP) and enter it to log in.

Accessing MatchTrader Platform

1. Login in app.pivex.com

2. Click the “Trade Now” button on your Pivex Dashboard or refer to the email sent when you first login on our platform.

3. Click on the "Trading Platform" in the menu or visit platform.pivex.com

4. Use the provided credentials to log in.

If it does not work, here are some troubleshooting steps to try:

• Check Your Internet Connection: Ensure that you have a stable internet connection.
  
• Clear Your Browser Cache: Sometimes, outdated cache files can cause issues. Try clearing your browser’s cache and cookies.
  
• Try a Different Browser: If the issue persists, try accessing the Dashboard on a different browser (e.g., Google Chrome, Mozilla Firefox, Safari).
  
• Check your spam folder: Check your inbox and spam folders carefully for an OTP code you receive to login to your Pivex Funded Dashboard.
  

If these steps don’t resolve the issue, please reach out to our support team. Provide us with as much detail as possible, including:

• Your email address associated with your account or the Account ID.
  
• A description of the problem you’re encountering.
  
• Any error messages (if applicable).
  

You can contact us via Live Chat or email us at support@pivex.com. Our team will get back to you quickly and work on resolving the issue as soon as possible!