Can I switch an account after I accidentally purchase the wrong account size?

Once an account type or size has been purchased, it cannot be switched or modified. If an incorrect account was selected, a new purchase for the correct one will be required.

Once an account is purchased, your profit target, rules, and specific conditions for the Trading Challenge are set. It’s essential to choose the right account type initially to ensure your trading goals align with your selected account size.We always recommend double-checking the account type before completing your purchase.

If you believe a system error or technical glitch resulted in the purchase of an incorrect account, please contact our support team at support@pivex.com. We will promptly investigate the issue to identify and resolve any system-related mistakes.

Our support team is available to guide you in making the right choice for your trading strategy.