What happens if I’m not able to access my Dashboard?

If you’re unable to access your Pivex Dashboard, don’t worry – we’re here to help. Here are a few basic troubleshooting steps to try first:

• Check Your Internet Connection: Ensure that you have a stable internet connection.
  
• Clear Your Browser Cache: Sometimes, outdated cache files can cause issues. Try clearing your browser’s cache and cookies.
  
• Try a Different Browser: If the issue persists, try accessing the Dashboard on a different browser (e.g., Google Chrome, Mozilla Firefox, Safari).
  
• Check your spam folder: Check your inbox and spam folders carefully for an OTP code you receive to login to your Pivex Dashboard.
  

If these steps don’t resolve the issue, please reach out to our support team. Provide us with as much detail as possible, including:

• Your email address associated with your account or the Account ID.
  
• A description of the problem you’re encountering.
  
• Any error messages (if applicable).
  

You can contact us via Live Chat or email us at support@pivex.com. Our team will get back to you quickly and work on resolving the issue as soon as possible!