Are add-on fees refundable?

No, add-on fees are non-refundable. Once you purchase an add-on, it becomes an integral part of your challenge and will remain active throughout your trading journey, including the Pivex trader stage, if you successfully pass the Trading Challenge.

Here’s what you get with the available add-ons:

• Profit Split Boost: This increases your profit share from 80% to 90%, allowing you to keep a larger percentage of your profits once you reach the Pivex Trading stage.
• Guaranteed Payout Schedule: With this add-on, you will receive payouts within 7 days, ensuring a quicker turnaround for your earnings.
• Minimum Trading Days Waiver: This allows you to skip the required minimum trading days during your Trading Challenge, making it possible to move through the challenge faster.

Why are add-ons non-refundable?

Add-ons are designed to provide extra value and customization to your trading experience, giving you more flexibility and better opportunities for success. Since the features these add-ons enable are built into your account and cannot be changed mid-way through your challenge, they are non-refundable.

Important: If you pass the challenge and move on to the Pivex Trading stage, all your add-ons will continue to apply. For instance, if you’ve purchased the Profit Split Boost, you’ll continue to receive 90% of your profits in the Pivex Trading stage. Similarly, the Guaranteed Payout Schedule will ensure your payouts are processed in a quick manner, and the Minimum Trading Days Waiver will no longer be necessary since you’re in the Pivex Trading stage.