Are there any hidden or recurring fees?

At Pivex, we believe in full transparency. When you pay the one-time Challenge fee, you are paying solely to enter the challenge — this fee includes everything you need to begin your trading journey. There are no hidden charges, no subscription fees, and no recurring costs.

Here’s what’s covered with your one-time Challenge fee:

No Monthly Charges
Once you purchase a Challenge account, there are no ongoing or monthly payments. You are not billed repeatedly. You’ll only make another payment if you choose to purchase a new Challenge, reset an account, or add optional features.

No Subscription Fees
Pivex operates on a pay-as-you-go model. There is no subscription structure. The fee you pay is a single transaction that grants access to the full Challenge system, platform access, risk monitoring, and educational materials — all included.

No Commission or Data Costs
You will not incur any commissions, platform fees, or market data charges while trading on Pivex. Access to real-time data for all supported instruments is included in your Challenge fee, so you can trade confidently without worrying about additional costs.

Refundable Challenge Fee (After 3rd Payout)
We also offer a unique benefit: the Challenge fee is refundable.
If you:

• Successfully pass the Trading Challenge
• Upgrade to the Pivex Traders Stage
• Complete and receive your third payout

You’ll be eligible to request a full refund of your original Challenge fee. This reward is our way of recognizing traders who perform consistently and meet long-term objectives.

If you ever notice an unexpected charge on your account or believe you’ve been incorrectly billed, please reach out to us at support@pivex.com. Our support team will resolve the issue as quickly as possible.

At Pivex, we are committed to fairness, clarity, and simplicity. You can trade with peace of mind, knowing there are no hidden fees or surprise charges — just a clear path toward your trading goals.