How can I contact support?

Modified on Wed, 16 Apr at 3:12 AM

You can easily reach out to Pivex Support through our Help Center. Simply click the Help Widget located at the right corner of your dashboard to access our resources, FAQs, and helpful articles. If you need immediate assistance, you can use the Live Chat feature on your Pivex Dashboard, where you can find quick answers to frequently asked questions and connect directly with one of our support agents for help.

If you require more detailed assistance or have questions beyond the live chat, you can always reach us at support@pivex.com. Our team typically responds within an hour via email and ensures that you receive clear, helpful guidance tailored to your needs.

Important Note: While our support team is available to assist you, please keep in mind that we do not offer specific trading advice or strategies to avoid any potential risk management issues. We’re here to provide support with platform-related concerns, technical assistance, and general inquiries.

Feel free to reach out—we’re here to help!